Limited Warranty
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY
AND THE REMEDIES SET FORTH BELOW ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL
OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT
PERMITTED BY LAW, COYOTE OUTDOOR LIVING, INC. ALSO SPECIFICALLY
DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Coyote Outdoor Living, Inc. issues this limited warranty to the original purchaser at the original
site of delivery with proof of purchase and specifically warrants that the Coyote Outdoor Pellet
grill when subject to normal residential use, will be free from defects in workmanship and
materials for the periods specified below. This limited warranty is not transferable and specifically
excludes any grill used in a commercial setting, where anyone other than the original purchaser
(homeowner) would be using and maintaining the grill. This limited warranty specifically excludes
all issues that may arise from surface corrosion, scratches, and discoloration during regular use.
This limited warranty does NOT COVER LABOR OR LABOR RELATED CHARGES and there will be
shipping and handling charges for the delivery of part(s).
COMPONENT AND WARRANTY PERIOD
Cooking Grids (no rust or burn through)…………………………….3 years (limited)
Heat Shield (no rust or burn through)…………….3 years (limited)
Electric/Plastic Components………………..3 years (limited)
Ignition systems………………3 years (limited)
Stainless steel Interior frame/housing…………………5 years (limited)
Stainless steel Exterior frame/housing…………………Limited Lifetime
Coyote Outdoor Living, Inc.’s obligation under this limited warranty is limited solely to repair or
replacement, at our option, of the pertinent component during the warranty period, and the
extent of any liability of Coyote Outdoor Living, Inc. under this warranty is limited to repair or
replacement. This limited warranty does not cover normal wear of parts or damage resulting from
any of the following: negligent use or misuse of the product, use of an improper fuel/gas supply,
use contrary to operating instructions, or alteration by any person other than a factory service
center. The above warranty periods are not extended by any repair or replacement.
WARRANTY CLAIM PROCEDURE: If you require service or parts for your Coyote Grill, please
contact our Warranty Service Center for factory direct assistance. Our hours of operation are 8
am to 4:30 pm CST. The phone number is 855.520.1559 and the email address is
support@coyoteoutdoor.com you may also fill out warranty claims online at
www.coyoteoutdoor.com. Please have your model number, serial number and proof of purchase
available for any warranty claim.
Coyote Outdoor Living, Inc. may require the return of defective parts for examination before
issuing replacement parts. If you are required to return defective parts, shipping charges must be prepaid by the customer. Upon examination and to Coyote Outdoors determination, if the original
part is proven defective, Coyote Outdoor may approve your claim and elect to replace such parts
without charge. In every instance, the customer is responsible for shipping and handling of
replacement parts. Component repair or replacement is the exclusive remedy under this limited
warranty and Coyote Outdoor shall not be liable for any incidental or consequential damages.
This limited warranty does not cover any failures or operating difficulties due to accidents, abuse,
misuse, alteration, misapplication, vandalism, improper installation, maintenance or service, or
damages caused by flashback fire or grease fire. This limited warranty does not cover scratches,
dents, corrosion or discoloration caused by weather, heat, abrasive and chemical cleaners, pool
or spa chemicals, and/or any tools used in the assembly or installation of this unit. This limited
warranty does not cover paint loss, surface rust, corrosion or stainless steel discoloration which
is considered normal wear and tear. This limited warranty does not cover the cost of any
inconvenience, personal injury, or property damage due to improper use or product failure.
Deterioration or damage due to severe weather conditions such as hail, hurricanes, earthquakes,
tsunamis, tornadoes, terrorism, discoloration due to exposure to chemicals either directly or in
the atmosphere, Acts of God/forces of Nature are not covered by this limited warranty.
